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Downloads & Support

If you are using Join-In Pro

Initial Setup: Double-click the Join-In Pro shortcut on your desktop. Follow the instructions on the screen.
Eye Gaze, Touch, Pointer, or Mouse users: click the Join-In Pro shortcut to control the program directly. When using eye gaze, or a pointer, it is recommended to use it in a mode with no clicks.
Switch users: define how you use your switches in the initial setup process, and start using Join-In Pro.

Download the TD Snap integration page set by clicking here.
For an explanation about this page set and instructions on how to edit it and how to integrate Join-In Pro into the user’s page set, click here.

From your Grid 3 user, search Online Grids using the search phrase “Join-In Pro”. You can also run this search by clicking here. Add the grid sets you want to use to your Grid 3 user, and start using Join-In Pro.
Text or Symbol communicators who want to send text using the Join-In Pro apps, click here for an explanation about these grid sets and instructions on how to edit them and how to integrate Join-In Pro into the user’s preferred grid set.
Symbol communicators who want to send text with symbols using the Join-In Pro apps, click here for an explanation about these grid sets and instructions on how to edit them and how to integrate Join-In Pro into the user’s preferred grid set.

Download the page set – “C5_Qwerty10_Join-In_Pro_Integration” by clicking here. This page set integrates Communicator 5 Qwerty 10 keyboard, into Join-In Pro. You can use this page set as is, or copy and paste buttons from this page set to the user main communication page set.
For an explanation about these page sets and instructions on how to edit them and how to integrate Join-In Pro into the user’s preferred C5 keyboard, click here.

Note: this section refers to Join-In NOT Join-In Pro

After installing Join-In for Grid 3:

Your 30-day free trial will start automatically. After the trial is over, you will need to login with your subscription details, or to enter a license key.
If you have a license code – search for and open the Join-In license manager on your device, enter the license code, and activate it.
If you have a paid subscription, use the grid set Join-In Login, enter the email you’ve subscribed with and the password you’ve received. After that, you can exit the login grid set and start using Join-In.
Click here to download the Join-In grid sets only.

Note: this section refers to Join-In NOT Join-In Pro

After installing Join-In for Communicator 5:

If this is the first time you are using Join-In on your device, open Communicator 5 and go to Edit home page, Add page sets, Text communication, Add-on products and add the page sets you would like to use. Note – for many of the apps you will find a regular version (e.g. “Accessible Facebook”) and a “Lite” version with similar functionality and larger buttons (e.g. – “Accessible Facebook Lite”).
If you have already used Join-In on your device, the new installation will automatically upgrade your page sets. To start using new apps that were added to Join-In, open Communicator 5 ==> go to Edit home page ==> Add page sets ==> Text communication ==> Add-on products and add the new page sets you would like to use.
Your 30-day free trial will start automatically. After the trial is over, you will need to login with your subscription details, or to enter a license key.
If you have a license code – search for and open the Join-In license manager on your device, enter the license code and activate it.
If you have a paid subscription, open any Join-In app. If your trial is over, this will take you automatically to the Join-In Login page. Enter the email you’ve subscribed with, and the password you’ve created. After doing that you can exit the login page set and start using Join-In.